First things first, check the extension of the file in question and see whether it’s actually supported by the software. WPV is a pretty old piece of software, so it doesn’t support that many file types. Method 1: Check if the file is corrupted or unsupportedīefore you troubleshoot for system corruption or software conflicts, it’s important to eliminate the possibility of a corrupted photo/image and make sure that the format is actually supported by Windows Photo Viewer. In any case, start with Method 1 and eliminate the possibility of a corrupted or unsupported file. It’s highly recommended that you follow the fixes in order until you manage to solve the issue. If you’re having trouble with this particular issue, use the methods below to troubleshoot your problem.
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